Standard Shipping
Most standard shipments are sent through Air Small Packet via Japan Post. The exact service depends on the size and weight of your order. Orders are shipped from our office/warehouse located in Tokyo, Japan.
Packages usually reach their destination in 8-10 business days but can occasionally take longer. Orders placed after 10am Japan Standard Time may require up to +1 day to process. For example, orders placed after 10am on a Friday may not be processed and shipped until the following Monday.
Expedited Shipping
Most expedited shipments are sent through EMS (Express Mail Service). The exact service depends on the size and weight of your order. Orders are shipped from our office/warehouse located in Tokyo, Japan.
Packages usually reach their destination in 2-4 business days but occasionally take longer. Orders placed after 10am Japan Standard Time may require up to +1 day to process. For example, orders placed after 10am on a Friday may not be processed and shipped until the following Monday.
VAT & Duties
Some countries outside of Japan may impose additional taxes and/or duties, such as VAT, to import an order. The taxes and/or duties related to an order are the responsibility of the customer.
Shipping Confirmation
You will receive an e-mail containing your tracking number as soon as the shipping label is printed.
This tracking information may take up to 12 hours to be available.
Lost Package
Yanko Design Select will not be responsible for any items damaged or lost during transit.
Any claims should be filed with the respective carrier.